Returns are only accepted for items purchased directly from the boderry.com website. Returned items must be received in new, unused and re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the packaging. Shipping costs of returned items are non-refundable.
Returns that are soiled, damaged or altered may not be accepted and may be sent back to the customer. If you are returning an item for an exchange, you will need to return it for a refund. Once this is done, you will then need to make a new purchase for the item you want.
Returns received after 30 days of original receipt may be accepted at the discretion of boderry.com and will be for store credit only.
Please note that we do not provide return shipping labels. You are responsible for arranging postage to our office.
HOW TO MAKE A RETURN/EXCHANGE?
Simply email our customer support at firstname.lastname@example.org, and we will get you all taken care of.
WRONG, DAMAGED OR DEFECTIVE
If there is an issue with the product itself due to defects in materials or craftsmanship, it will only be replaced with a new one. please contact email@example.com right away so we may replace it for you.